Frequently Asked Questions
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How far in advance should I book my balloon installation or delivery?
The sooner the better! To ensure availability, we recommend booking at least 2-3 weeks in advance for installations. However, for smaller deliveries, we may be able to accommodate shorter notice based on our schedule.
How do I secure my event date?
A deposit of half of your total is required to secure your booking and the balance is due 7 days prior to your event day. You can also pay in full. We will invoice you for these amounts, no zelle or cash app is accepted.
What payment methods do you accept?
We accept online payments through all major credit and debit cards.
How long do air-filled balloons last?
Air-filled balloons generally last 2 weeks or more. Their quality may diminish over time.
How long do helium-filled balloons last?
We treat helium latex balloons with a high-quality sealant to extend its float time! You can expect for them to last up to 24 hours for 12" and more for bigger size balloons. We recommend your helium pickup or delivery to be as close to your event time as possible so everything looks fresh throughout your event.
Please note that float times may vary based on temperature, altitude, and indoor conditions.
Can I use my own backdrops?
Absolutely! We’re happy to incorporate your backdrops, props, or structures into the balloon installation.
Just a few guidelines: To ensure your event setup runs smoothly, any client-provided or rented backdrops and props must be fully set up before our arrival to allow enough time for a complete balloon installation. For stability, backdrops need weights or sandbags as our balloons are large and could tip lighter structures.